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‎10-12-2019 07:02 AM

HP Recommended
Product: HP Envy 5540

My HP Envy printer wont print and I am getting the message Unexpected printer configuration 0x80040154. I have tried unplugging printer and reinstalling printer but still getting same message . Please can anyone help?

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2 REPLIES 2

‎10-12-2019 08:23 AM - edited ‎10-21-2019 03:54 PM

HP Recommended

Hello i give you all the information of your printer https://support.hp.com/gb-en/product/hp-envy-5540-all-in-one-printer-series/5447939/troubleshooting, and the possible solution https://www.youtube.com/watch?v=mrjGs1ahOjw

, and the printer manuals http://h10032.www1.hp.com/ctg/Manual/c04762607 ,http://h10032.www1.hp.com/ctg/Manual/c04776861, and I'll give you another  page https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=reg_r1002_usen_c-001_ti... this page helps you install drivers see the performance of your laptop among other options, the other solution is, remove the cartridges from your printer when it is switched on then disconnect the cable when the printer is switched on, then insert the cartridges and switch it on should work this time.

I wait for your answer, I hope you serve cordial greetings 🙂

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‎10-17-2019 12:26 PM

HP Recommended

Hello another solutions https://www.youtube.com/watch?v=v8ixGChZhCc, https://www.youtube.com/watch?v=6fjb6MO65l0

I wait for your answer, I hope you serve cordial greetings 🙂

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