11-11-2019 02:57 AM
This printer has never printed photos for me because it will not accept the photo paper of 5”x7”
I’m definitely putting it in the correct way I have even tried the wrong way. I’ve tried putting in the main paper section rather than the photo one but nothing it just will not take it to print on. It doesn’t matter if I put one page or 10 in.
my previous hp printer did the same too. I don’t know what else I’m meant to do
11-11-2019 12:42 PM
There are several "6200" printers, each vastly different from one another.
- HP DesignJet Z6200 Photo Production Printer
- Samsung CLX-6200 Color Laser Multifunction Printer series
- HP ENVY Photo 6200 All-in-One Printer series
- HP Officejet 6200 All-in-One Printer series
- HP Photosmart C6200 All-in-One Printer series
I would guess an important detail - after the obvious, that of knowing which printer you have and knowing which Operating System you are running - is to find out whether the printer uses a photo tray (in addition to the regular tray).
For example, If your printer does provide a photo tray -
- Are you loading the photo paper into that photo tray?
- Is the 5x7 inch paper supported in the photo tray?
Why important: Those printers that have photo trays sometimes only support the smaller 4x6 inch paper in that special tray. "Other" paper sizes, including the 5x7 inch paper must be loaded into the main tray.
Does the printer know what you are trying to do?
If the photo paper is loaded into the main tray,
If your printer has a Printer Control Panel (where you can tap on the screen on the printer),
Is the printer aware that you changed the paper in the tray?
Check / Adjust / Retain the Paper at the Printer Panel
Open Printer Tray,
If you have not yet done so, add desired paper type
IF applicable for your printer:
Look for a message on the Printer Control Panel,
Click Modify (wording varies), set the paper size and type, Click OK
NOTE: If the size of the Paper Size is not in the Drop-down list, Select Custom
Set the Preferences - Windows
- The following assumes the Full Feature Software has been installed.
- Check / enable the printer as the “Default Printer”
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default
Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >
Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit
If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.
Windows key + S (search for) Printers and Scanners
Left-Click on (your) Printer > Manage >
Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings
Optional (if / as available): Save As > enter a name for your custom shortcut
Click OK to save the preferences
Reference and Resources – Places to find (more) help and learn about your Device
Clarification of terms and "what the device can do" (Specifications)
NOTE: Content depends on device type and Operating System
HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more
Open Support Home
Enter the name of your device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Category How to > Select Topic: Print > Select Subtopic: Instructions & Settings
Select a document, for example - for Windows:
and / or
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first - List of printers and supported applications
“Print Anywhere App” Supported on Select Printers
HP Smart - Download, How-to and FAQ
HP Mobile Printing – “Show and Tell” – Step by Step How-to
Learn how to connect and use your printer with your device
HP Smart - Help for Windows (includes a link to the store and an FAQ section)
Learn how to use HP Smart on your Windows 10 computer
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