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Deb-22
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Printer won't print.

HP Envy 7640
Microsoft Windows 10 (64-bit)

All of a sudden when I print docs my laptop tells me that the printer needs intervention.  I uninstalled the software and downloaded it and it still does the same thing.  Printer shows normal as always.  Good signal and connected to network.  Frustrated!

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Message 2 of 2
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Printer won't print.

@Deb-22
Thank you for posting on the HP Support Community.

 

The issue might be caused by a printer error condition, corrupted print jobs, or a weak printer wireless connection.
Step 1: Check for blinking lights or error messages
Step 2: Run the HP Print and Scan Doctor

Step 3: Clear the print queue

Step 4: Reset the printer and the computer Click here to follow the troubleshooting steps.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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