06-16-2019 04:14 PM
All of a sudden when I print docs my laptop tells me that the printer needs intervention. I uninstalled the software and downloaded it and it still does the same thing. Printer shows normal as always. Good signal and connected to network. Frustrated!
06-18-2019 04:25 PM
Thank you for posting on the HP Support Community.
The issue might be caused by a printer error condition, corrupted print jobs, or a weak printer wireless connection.
Step 1: Check for blinking lights or error messages
Step 2: Run the HP Print and Scan Doctor
Step 3: Clear the print queue
Step 4: Reset the printer and the computer Click here to follow the troubleshooting steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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