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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2017 05:41 AM

HP Recommended
Product: Deskjet 5850
Operating System: Microsoft Windows 10 (32-bit)

Hello !

Can not install My printer deskjet 5850 to Windows 10 want to keep My printer . What do I do ?

Mvh Matte

1 REPLY 1

‎04-05-2017 11:16 AM - edited ‎04-05-2017 11:17 AM

HP Recommended

@anderma11

 

 

 

Thanks for reaching out to us on HP Support Forums. 🙂

 

 

 

I understand that you're unable to install your HP Deskjet 5850 printer on Win10 operating system. Not to worry, I'll do my best to help you.

 

 

I found that the full featured drivers for this printer are unavailable for Win10. However, I have a workaround using which the printer should be able to print from Win10.

I suggest you to try installing the basic inbuilt printer drivers available in Win10. Please follow the below steps from this link.

 

 

 

NOTE: When you reach the screen where you need to select the drivers from the list of drivers, please select the drivers for HP Deskjet 990c and continue with the installation. The Deskjet 990c drivers should work for your printer.

 

 

 

I sincerely hope this fixes the issue. Let me know the outcome. Cheers! 

 

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