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HP Recommended

What do you do if Even the "Restore Defaults" function is "Locked"??.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

Have send you a private message to reset your printer, please look for it in the top right hand corner of the HP Forum page (envelope icon)

Let us know if that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

4 REPLIES 4
HP Recommended

Hi,

Thanks for using the HP Forums.

Have send you a private message to reset your printer, please look for it in the top right hand corner of the HP Forum page (envelope icon)

Let us know if that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

PLease let me know if you got a solution. I've been stuck for some time now. The solution apparantly is a well-kept secret.

 

Thank you!

HP Recommended

im trying to update the wifi on my printer but its saying that the feature has been locked by your administrator or the person who set up printer.  Tried selecting factory default and wouldn't allow it.  Please advise what else can I do?

HP Recommended
I also need this solution please
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