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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Adminstrator lock on HP Officejet Pro 8620
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02-17-2017 05:33 PM
What do you do if Even the "Restore Defaults" function is "Locked"??.
Solved! Go to Solution.
Accepted Solutions
02-17-2017 07:31 PM
Hi,
Thanks for using the HP Forums.
Have send you a private message to reset your printer, please look for it in the top right hand corner of the HP Forum page (envelope icon)
Let us know if that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
02-17-2017 07:31 PM
Hi,
Thanks for using the HP Forums.
Have send you a private message to reset your printer, please look for it in the top right hand corner of the HP Forum page (envelope icon)
Let us know if that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
03-21-2018 12:53 PM
im trying to update the wifi on my printer but its saying that the feature has been locked by your administrator or the person who set up printer. Tried selecting factory default and wouldn't allow it. Please advise what else can I do?
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