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‎10-16-2019 06:46 PM

HP Recommended

Recently updated my macOS to Catalina.  Now I can't connect to my  HP OfficeJet 4652 printer.  My MacBook can not find it on my Wi-Fi network.  This even though I confirmed that both my MacBook and printer are on the same network.  What gives?

1 person had the same question
1 REPLY 1

‎10-16-2019 07:24 PM

HP Recommended

Hello You missed your product number I'll leave you a page on how to get that important information to give you better help. https://support.hp.com/us-en/document/c03770424?jumpid=reg_r1002_uken_c-001_title_r0006

 I understand Catalina's new update causes errors in programs such as adobe and some hp printers that use 32 files to keep working which this new update removes those files. The best thing is to go back to the previous version, otherwise you won't be able to use your hp printer. https://www.youtube.com/watch?v=qftftzh1Vgw

I wait for your answer, I hope you serve cordial greetings 🙂

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