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‎06-02-2020 01:19 PM

HP Recommended

I am trying to uninstall an Officejet 3830 and an Envy 4502. I get the same error on both and have not been able to uninstall them.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-02-2020 04:13 PM

HP Recommended

@Alfdude1 

 

Solution is here:

 

 

TKB article contributed by  ShlomiL 

Fix for the dreaded error “Call to Drivepackageuninstall returns error 5”

Call to DriverPackageUninstall error 5 returns during HP Device Software uninstall

Reminder – First Step “Run as Administrator” is crucial in Section: HP PC Solution

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

View solution in original post

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3 REPLIES 3

‎06-02-2020 04:13 PM

HP Recommended

@Alfdude1 

 

Solution is here:

 

 

TKB article contributed by  ShlomiL 

Fix for the dreaded error “Call to Drivepackageuninstall returns error 5”

Call to DriverPackageUninstall error 5 returns during HP Device Software uninstall

Reminder – First Step “Run as Administrator” is crucial in Section: HP PC Solution

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

Was this reply helpful? Yes No

‎06-03-2020 09:22 AM

HP Recommended

Worked like a champ!!!! Thank you!

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‎06-03-2020 09:29 AM

HP Recommended

@Alfdude1 

 

Excellent.

You are welcome.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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