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Hi all, when selecting the scan option on my printer (HP office jet pro 8278) it comes up with 3 accounts, one of which is active, the other two are not. 

 

How do i remove them? 

 

Any help would be appreciated. 

 

Thanks in advance 

1 REPLY 1
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@jamesfamily

 

Welcome to HP support community.

 

You can delete the accounts which are not active.

Here are the steps:-

1.From Home screen, touch Apps, and then touch Scan-to-Email app.

2.Select the account that you want to change, and touch Modify.

3.Select which setting you want to modify, and delete Account.

 

You can refer page no.45 in this user manual for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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