07-21-2019 02:33 PM
I would like to donate my printer, but want to remove any sensitive info. It is an HP Deskjet 4180. Do I just reset to factory default settings? Please advise on steps I need to take. I posted a question at Fixya (or something like that) but became leery when a posted answer told me to call a # (which I did), but I stopped when he told me that he would have to have access to my computer and that it was nothing that I could do myself. I quickly hung up and then thought of this forum.
Thanks in advance,
07-23-2019 07:02 PM
Thank you for joining the HP Community
Let's perform a reset on the printer.
I have sent you a private message, to reset the printer that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Have a great day!
I am an HP Employee