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Samsung CLX-6260FW
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The interface for submitting this ticket doesn't even offer Catalina as a available operating system which is not encouraging.
Scan Assistant and associated drivers do not appear to be available for MacOs devices running 10.15 and higher. Essential if only to use the ADF for my weekly accounting.
No replies to any other Samsung owners on these fora with the same issue - again not encouraging.
If I am obliged to replace my scanner/printer because of lack of support, it won't be an HP product.

1 REPLY 1
HP Recommended

Hi Simon, I have the same issue, although my CLX-6260 printer is installed on iOS 10.15 using version 2.0 of the driver, the options tab is missing in the printer properties dialog and also the ability to duplex print does not work, although the options are available on the print dialogs. Worked perfectly on previous iOS versions.

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