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HP Recommended
Envy Photo 6220
Mac OS X 10.6 Snow Leopard and older

Last night I bought a 6220 printer. Tried to install drivers. This appeared. I called them. I gave them remote access. They ALMOST scammed me for $499.

What shall I do with my PC now (disconnected obviously) because THEY have had remote access?HP scam image 211019.jpeg

1 REPLY 1
HP Recommended

@baboo36

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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