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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2017 09:04 PM

HP Recommended
Product: HP Photosmart 2575 All-in-one
Operating System: Mac OS X 10.6 Snow Leopard

Where can I find software & drivers for HP 2575 all in one for my Mac OS X Yosemite 10.10.5?

HP no longer supports the 2575.  I have downloaded HP drivers for my Mac but HP no longer supports the 2575.

When I try to scan or print it says Unable to  scan or copy.  I believe that the unit did work on a old laptop which already had

the drivers and software.  Any help will be greatly appreciated.

1 REPLY 1

‎02-24-2017 10:57 PM

HP Recommended

Hi,

As you mention "When I try to scan or print it says Unable to  scan or copy. ", try copying from the printer itself to deny a scanner failure (an hardware failure)..

 

If you cannot copy as well this is an hardware issue and have nothing to do with the software.

 

For a such I suggest performing an hard reset and check for any change, else it is likely the time for a new printer...

 

To reset the printer, with the printer turned on Unplugg the power cable from its back, as well unplug it from the wall socket

Leave the cable unplugged for 60 seconds and reconnect it to both ends.

 

Now try copying again and see ehat happens..

 

Shlomi



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