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HP Recommended
HP Z 3700 Mouse
Microsoft Windows 10 (64-bit)

I just started using my new mouse and it works just fine -- However trying to regester it, the suppport assistant says it cant find the mouse.

What does it need to verify that there is a  Z 3700 attached and working?

 

Thanks, Mike

1 REPLY 1
HP Recommended

@Mike411

 

Unfortunately, you cannot add a "mouse" to HP Support Assistant.

 

HP Support Assistant 8.0 - Technical white paper

Partial Excerpt

My devices

Adding devices

You can add printers within your environment from My devices. This allows you to get information and updates for your PC and any attached printers. You can add printers within your environment from My devices. This allows you to get information and updates for your PC and any attached printers.  To add printers, click on Add a device from the My devices tab. After clicking on Detect my device, HP Support Assistant will scan for printers attached to your PC either by a cable or over the network. You will be able to select from a list of detected printers and type in a custom name, for example “My home printer”. After this step, you can scan for updates and messages for this device, finish without scanning, or add another device.

 

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Dragon-Fur

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