08-14-2019 05:47 AM
I recently updated the HP Universal Printer Driver following a Windows 10 update. In 'Devices and Printers' I now have my HP 5550dn correctly installed and set as default. But when I open the printer dialogue in any software, I see TWO versions; 'HP color Laserjet 5550dn' and 'HP color Laserjet 5550dn '(copy1)'. Selecting either satisfies the software, but only 'copy 1' results in actual printing. How do I get rid of the other?
Solved! Go to Solution.
08-14-2019 06:56 AM
Open control panel ->devices and printers right mouse click on the one you want to remove and select Remove device