Highlighted
KN7 Honor Student
Honor Student
3 0 0
Message 1 of 3
238
Flag Post
HP Recommended

Solved!

Two sided printing option greyed out on Mac

deskjet 2632
macOS 10.13 High Sierra

hello,

I just bought a deskjet 2632 the other day and I tried to print double-sided through wifi -- but failed, the double side tick box is grey. I tried connect the printer with usb but nothing changed. Then i searched on the internet and installed any possible drive that can be related ( Hewlett-Packard, HPsmart, HP easy start) and spent 4 hours following the instructions again and again but none of them solved anything, the grey box is still a grey box.

I just couldn't help wondering why this product has a 4+/5 star rating on argos if the set-up process is so human unfriendly. I will just try one last time asking for help online before I write an angry review for it.

 

I have loads lecture notes to print, any help would be greatly appreciated, please. :)

THANK YOU VERY MUCH

2 REPLIES
Provost Provost
Provost
22894 4116 8619
Message 2 of 3
218
Flag Post
HP Recommended

Solved!

Two sided printing option greyed out on Mac

Hi,

The double side checkbox refers to automatic print duplexing, not a feature available for your printer and therefore it is grayed out.

You may follow below steps to print on both sides of the paper manually by using the Pages to Print setting:

https://support.hp.com/us-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/167793...

 

Shlomi

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution :)
KN7 Honor Student
Honor Student
3 0 0
Message 3 of 3
196
Flag Post
HP Recommended

Solved!

Two sided printing option greyed out on Mac

Thank you very much for the solution, I will try printing it manually.

(I was not expecting that the printer does not support double side printing when i bought it. I had a different printer before, I could tick double side printing box for that one but i needed to flip the pages over to print both sides, which is not ideal but still more convenient than printing both sides manually......)

 

best wishes

KN

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation