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Honor Student
Posts: 4
Member Since: ‎06-03-2013
Message 1 of 2 (106 Views)

Unable to scan from my HP OfficeJet 3830 to e-mail

Product Name: HP OfficeJet
Operating System: Microsoft Windows 10 (64-bit)

Printer will not scan to computer.  It indicates a software needed.  Where do I find such software to downlad

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Posts: 19,985
Member Since: ‎01-03-2011
Message 2 of 2 (79 Views)

Re: Unable to scan from my HP OfficeJet 3830 to e-mail


For scanning directly to an email you must have a mail client software installed and configured on your PC (Such as MS Outlook, etc.) it cannot be done with web based mail access such as browsing to, etc.


As a reference see 'Scan with HP Scan software > Scan to email' below:




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