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HP Recommended
C4440 All in One
Microsoft Windows 10 (64-bit)

Is there a way to update the C4440 that doesn't require giving HP permission to monitor usage and software interactions?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It might be possible the basic driver download from HP is not invasive, but I have not tested this theory. However, I have come to the conclusion that if I want to use the scanner to scan to my PC, my only option is third party software. Otherwise, HP offers a bundle of software that you have to give express consent to allow monitoring before installing. 

 

http://ftp.hp.com/pub/softlib/software12/COL30107/mp-109096-2/PS_AIO_03_C4400_NonNet_Full_Win_WW_140...

View solution in original post

4 REPLIES 4
HP Recommended

Hey @Sirpdh,

 

I see that you are trying to install the latest drivers for your Photosmart C4440 on your Windows 10 PC without giving HP permission to monitor usage. You can do that by saying no to any screen that asks for permission.

 

The only screen that you can not opt out of and install the printer is the Terms of Service page.

 

Please let me know if this resolves your issues, if it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

The only options are to either agree to monitoring or cancel out of installing the software.

HP Recommended

Something must be missing from your description or there is an option on the screen that you are missing. Something along the lines of "More options", "See More", or "Select Preferences".

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

It might be possible the basic driver download from HP is not invasive, but I have not tested this theory. However, I have come to the conclusion that if I want to use the scanner to scan to my PC, my only option is third party software. Otherwise, HP offers a bundle of software that you have to give express consent to allow monitoring before installing. 

 

http://ftp.hp.com/pub/softlib/software12/COL30107/mp-109096-2/PS_AIO_03_C4400_NonNet_Full_Win_WW_140...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.