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‎12-16-2019 12:37 PM

HP Recommended
Product: HP Laserjet P1102W
Operating System: Microsoft Windows 10 (64-bit)

I am trying to reset up my wireless driver for the new network. I can't do that right now because I can't find the drivers for it. When I go I get 3 options, Scan and print, Firmware, and the E-print software. I thought maybe that might have been the driver but it isn't. So where do I get the drivers so I can set this up wirelessly now?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-19-2019 12:51 PM

HP Recommended

@KamenRiderRescu,

 

Below is the link to download the full feature software for your printer. Please install and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-...

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎12-18-2019 05:12 PM - edited ‎12-18-2019 05:22 PM

HP Recommended

@KamenRiderRescu,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are unable to find the drivers for your printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that the full feature software for Windows 10 is not available for your printer and you need to install the Windows built-in drivers for the printer.

 

Follow the steps in the below article to install Windows built-in drivers.

 

https://support.hp.com/in-en/document/c01796879

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-19-2019 05:04 AM

HP Recommended

I know how to install windows built in drivers but they don't allow you to change the wireless settings of the printer. Are you telling me that HP is no longer supporting this device in house? It's less than 5 years old! I'm not asking for service, just the drivers to make it run!

Was this reply helpful? Yes No

‎12-19-2019 12:51 PM

HP Recommended

@KamenRiderRescu,

 

Below is the link to download the full feature software for your printer. Please install and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-...

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-19-2019 03:04 PM

HP Recommended

Ok, that worked. I still question why the drivers weren't available on the driver page. Makes me question the viability of purchasing HP products in the future. Not everyone can upgrade every 3-4 years.

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‎12-19-2019 05:59 PM

HP Recommended

@KamenRiderRescu,

 

The drivers are updated on the support page now. You can download the same in the future if required.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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