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HP Recommended
Windows and Paint Shop Pro
Microsoft Windows 10 (64-bit)

My printer will not printing in color. I have different software but nothing can change from black and white to color.

have used HP tools whitout result.

Best regards

Kell

2 REPLIES 2
HP Recommended

@Karpdk 

Hello,

In Paint Shop Pro, try following solution:

  1. Click File, then Print. The Print dialog box appears.
  2. Click the Options tab.
  3. In the Print Output group box, choose CMYK Separations.
  4. Click Print.

For more information on printing with the software PaintShop Pro, please refer to the link Corel below.

http://help.corel.com/paintshop-pro/v19/main/en/documentation/index.html#page/Corel_PaintShop_Pro%2F...

If the problem persists, please configure a new Port as follows (Network printer and Windows only):

  1. On the keyboard, press the Windows and R logo simultaneously. The Run window opens.
  2. Type control printers, and then press ENTER. The Devices and Printers window opens.
  3. Right-click the printer icon, then Printer PropertiesPorts tab, and Add Port....
  4. Select Standard TCP/IP Port, and then tap Add Port....
  5. Click Next, and then enter the IP address of the printer (example: 192.168.1.97) in the Printer Name or IP Address field, and then click Next.
  6. Once the port is added, click Finish and close all windows.
  7. Try to print.


Don't hesitate to ask us if you need us.


Best regards,



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HP Recommended

Hello

My solution was a delete of all HP printer programs, and after restart of PC I installed New printersoftware. Hereby I could printe in color again, and All works perfect. 

Best regards

Kell

 

 

 

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