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HP Recommended
HP Deskjet 5820
macOS 10.13 High Sierra

I want help to reset my admin password of my hp GT 5820 printer. if you would just send me the details and step by step procedure to do, it would be of great help to me!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Abarranco

 

Welcome to HP Support Forums. 🙂

Thank you for posting on HP Forums, MKazi is at your service. 

 

I understand that you would like to reset the admin password for your HP DeskJet GT 5820 All-in-One Printer. I'll be glad to assist you with this case.

 

You may attempt a restore network defaults on your printer and check if it removes the admin password. The restore network defaults can be performed using the following steps:
 

 

NOTE: by doing this step, the printer will loose the network connectivity and you will have to re-connect to the wireless network again.

 

If the printer still required the admin password then you may reset the printer to its factory settings. I have sent you a private message with the printer reset steps. 

 

I genuinely hope this information helps. Feel free to let me know how it goes.

 

Good luck! 🙂

View solution in original post

1 REPLY 1
HP Recommended

@Abarranco

 

Welcome to HP Support Forums. 🙂

Thank you for posting on HP Forums, MKazi is at your service. 

 

I understand that you would like to reset the admin password for your HP DeskJet GT 5820 All-in-One Printer. I'll be glad to assist you with this case.

 

You may attempt a restore network defaults on your printer and check if it removes the admin password. The restore network defaults can be performed using the following steps:
 

 

NOTE: by doing this step, the printer will loose the network connectivity and you will have to re-connect to the wireless network again.

 

If the printer still required the admin password then you may reset the printer to its factory settings. I have sent you a private message with the printer reset steps. 

 

I genuinely hope this information helps. Feel free to let me know how it goes.

 

Good luck! 🙂

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