10-11-2018 11:38 PM
I have recently bought a new laptop HP 250 G6 Intel Core i3-6006U / 4 GB / 1 TB / Full HD and I have also a printer HP officejet 4500. I install the OJ_AIO_4500_G510n-z_Full_Win_WW_140_408-5.exe but can not print from my laptop to the printer. My connection is laptop wireless to modem/router in which th printer is connectihg, The scanner works fine and send the scanner document to my laptop. During the installation told me tha the "bing" program (?) does not install. Also saws that the document send to to the print queue, but does not print anything. Copy is working !! I use windows 10 64bit already inastall to the laptop. Also in one of the installation (tried to solve). and in document properties shows me the message "Document propertiew can not be displayed. The queue service is not running" Please, Please help me!!