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Honor Student
Posts: 2
Member Since: ‎01-12-2018
Message 1 of 4 (67 Views)

can't connect deskjet 3630 to xp pro version 2002 s.p.3 system

Product Name: HP DeskJet 3630 All-in-One Printer series
Operating System: Microsoft Windows XP

can't get info on connecting from 123.hp.com/dj3630. can't find cd/dvd drive hp

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HP Support Agent
Posts: 997
Member Since: ‎06-13-2017
Message 2 of 4 (33 Views)

Re: can't connect deskjet 3630 to xp pro version 2002 s.p.3 system

Hi @29bh,

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers 

 

I understand that you finding difficulties in installing the drivers.

No worries, I'll be glad to help you.

 

Click here to download the printer drivers.

 

Getting HP Printer Drivers and Updates.

 

Do get back to me as I have a few more tricks up my sleeve. Said that, if I have helped you resolve the issue.

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon followed by clicking on 'Accepted as Solution'

Have a great day Ahead!

Raj1788
·

 I am an HP Employee 

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

Honor Student
Posts: 2
Member Since: ‎01-12-2018
Message 3 of 4 (12 Views)

Re: can't connect deskjet 3630 to xp pro version 2002 s.p.3 system

had tried the obvious as you posted. have Intel(R)Pentium(R)4cpu 3.00GHz 504Mb Ram. Now have a deskjet 2130, get the same message, "not for my system".  Any bright ideas????

HP Support Agent
Posts: 997
Member Since: ‎06-13-2017
Message 4 of 4 (3 Views)

Re: can't connect deskjet 3630 to xp pro version 2002 s.p.3 system

Hi @29bh,

 

Thanks for your reply,

 

Can you please let me know the exact error message.

Id the printer connected the network?

Is the wireless light is blinking or study blue?

 

HP printer only works with 2.4GHz

Make sure you're connecting your printer to the 2.4GHz in the router.

 

Eagerly waiting for your reply.

Cheers!

 

Raj1788
·

 I am an HP Employee 

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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