• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
gateway ne56r13u
Microsoft Windows 10 (64-bit)

i have a hp photosmart c4580 all in one printer, copier, scanner, i downloaded windows 10 on my gateway ne56r13u laptop, printer was working shortly after. now the printer isn,t working,hp forum said to uninstall printer and do a clean install, i used hp print and scan doctor,but i get a message that says no drivers are available. i also opened up device and printers, and click on my printer and it says no driver available. can someone help so i can print from my gateway computer again.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @kingpin300800,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with printer drivers. I will be glad to help you.

 

Here is a link to download and install the printer drivers.

 HP Photosmart C4500/C4524 All-in-One Printer series Full Feature Software and Driver

 

Please also look at After Windows 10 Upgrade, Printer Problems Occur.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hi @kingpin300800,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with printer drivers. I will be glad to help you.

 

Here is a link to download and install the printer drivers.

 HP Photosmart C4500/C4524 All-in-One Printer series Full Feature Software and Driver

 

Please also look at After Windows 10 Upgrade, Printer Problems Occur.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
HP Recommended

 thanks Tardis40

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.