cannot install HP Envy 4527 all in one printer

[Chris1952]

I cannot install priunter via usb, every time i try i get red X between pc and printer image

Installed pc, printer seemed to work, but shortly after i received message again : cannot complete task (error 0x000000b6). System cannot do %1

I am getting desperate, help really appreciated

[A4Apollo · Accepted solution]

Hi! @Chris1952, Thanks for stopping by the HP Support Forums!

I understand when you are printing from your printer you are getting an error- cannot complete the task (error 0x000000b6).

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Are you able to make a copy from your printer?

Try few steps recommended below.

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print. 

Also, Please download and run the HP Print and Scan Doctor on your PC and check if it helps.

Refer this article to know more information about using HP print and scan doctor on your PC.

Let me know if this helps!

Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[REB5]

Thanks for the help on error code.. it seems like it is gone but now I can't install drivers. any idea.

REB5