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cant print after updating to windows 10 and virtual aid isnt really helping me.

envy 5660 series

cant print after updating to windows 10 and virtual aid isnt really helping me. every time i try to print from my laptop it says error and nothing prints.

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HP Recommended

cant print after updating to windows 10 and virtual aid isnt really helping me.

Hi,

Download and follow below version of HP Print and Scan Doctor:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Follow any suggested step and reboot your PC when prompt to do so.

 

Now open the Start menu and select Settings (the gear icon).

Select Devices > Printers & Scanners and click the newly added instance of your printer, probably indicated with Copy 1.

Click Open Queue, from the top Printer menu select Set as Default Printer and confirm any prompt.

 

Now try printing to this printer and check.

 

Regards,

Shlomi


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