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Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
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HP Recommended
OFFICEJETPRO 8720
Microsoft Windows 10 (64-bit)

WINDOWS 10 64 BIT  DEVICE OFFICEJETPRO 8720 NEED WPS TO COMPLETE TRANSFER FROM OFFICE TO FAMILY ROOM. DEVICE PRINTER HP        YHANKS

1 REPLY 1
HP Recommended

@thibie1 

 

Welcome to HP Support Forum. WPS PIN should be at the back of your router (if supported) not from your printer. Please watch the following video which is for a different printer but very similar, if not the same


          https://www.youtube.com/watch?v=FoDc9wn3fJs

 

Other option:

 

Download the following software and driver

 

        https://ftp.hp.com/pub/softlib/software13/printers/OJ8720/OJ8720_Full_WebPack_40.12.1161.exe

 

Run downloaded file as Administrator, select wireless and follow on screen instructions.


Regards.

BH
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