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arcyclark
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eprint

envy7640
macOS 10.13 High Sierra

My printer keeps receicing messages from an unkown source about unauthorized Amazon purchases. Could someone else have the same eprint address?

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HP Support Agent
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eprint

@arcyclark,

 

Good Day.  Thank you for taking an interest in the HP community.  I read the post regarding issues with popups and notifications about an Amazon purchase. I will be glad to assist you and let’s get right to it. Great description and good presentation of the issue. It is appreciated greatly.

Let me gather some information for better clarity to assist you correctly:

  • Is it on the printer’s screen or the MacBook that you see this notification?
  • Is it an email that is being received or a popup notification?

To assist you correctly I will require an image of the exact screen. Please send the image in a private message and not in a public post as it is confidential.

Awaiting your quick response.

 

Thank you and have a great week ahead. 🙂

 

DavidSMP
I am an HP Employee

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