error message C43B847E

[mindy]

I have an hp 8610 and am getting error message c43B847E.  I have shut down and restarted numberous times and still getting this message

[sandytechy20]

@ mindy

This is a great location to get assistance! I read your post and see that you are getting the C43B847E error message while printing. I would like to help you resolve this issue. 

Reset the printer again.

• Turn on the printer.
• Wait until the printer is idle and silent before you continue.
• Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
• Remove the ink cartridges from the printer.
• With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer.

Click here to check the document and perform the cleaning process.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.

[mindy · Accepted solution]

Thank you so much for your answer.  I had performed all your suggestions prior to your email, however, I could not

removed the cartridges so I was unable to get it running again.

I decided to purchase another hp 6968 and this time I purchased an 3 year warranty. 

Again thank you for your support.

mindy

[sandytechy20]

@mindy

Thanks for the reply.

Good to know that issue is resolved.

Feel free to contact us if you need any assistance in future.

Cheers.