fax setup blocked by admin that is me.

[mak0m1ke]

the fax feature has been disabled .For more information ,contact the administrator or the person who set up the printer.That is me.I am set up wireless for print and scan but can hard wire for fax.I typed the we address in browser to get admin settings but the is no control panel lock to un lock.I will be needing to fax soon ,please help.

[KrazyToad · Accepted solution]

@mak0m1ke

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and it will be my pleasure to assist you 😊

I will be sending you some crucial instructions via a Private Message

Please check your private message icon in the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you and have a Great day 😀 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.
 

[KrazyToad]

@mak0m1ke

We will try to Enable the Fax through the Support Menu. Please follow these steps

1. Press Power button to turn the Printer On.
2. From the Printer Homescreen, Press BL, BL, BL, BL Buttons, in sequence. BL 
3. Note: BL stands for the Bottom left key which is the Back Arrow. The buttons will not be highlighted, you will have to press the buttons in sequence outside the home screen on the printer.
4. Touch Support Menu.
5. Scroll down to Enable / Disable Menu
6.  Select Fax and touch OK to enable Fax

Keep me posted how it goes 😀 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on the Public Post and this will also help other community members with similar issue.

[mak0m1ke]

yes that worked I figured it out by searching older posts and trial and error .thanks

[KrazyToad]

@mak0m1ke

I'm glad you were able to get this issue sorted out.

Do visit our HP Forums and drop us a message anytime you need help

Thank you 😀