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‎03-22-2016 12:02 PM

HP Recommended
Product: laserjet 4250 jetdirect j7949e
Operating System: Other

hi,

i wanted to upgrade the firmware of the embedded jetdirect j7949e (on my laserjet 4250) but the version shown by the EWS (V.33.28.FF) is higher than the latest version offered by hp (V.33.21)  - see [1][2]

- how can that be?

- should i downgrade to the "official" release?

thanks,

rok

 

[1] http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-bpj07429#N102F8

[2] ftp://ftp.hp.com/pub/networking/software/jetdirect/firmware/

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2016 06:57 PM

HP Recommended
You should generally only upgrade embedded jetdirect firmware by updating the printer firmware since it comes as one entire package.

I'll try to remember to check one of the 4250 printerss at work tomorrow since I have the latest printer firmware installed.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


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View solution in original post

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5 REPLIES 5

‎03-22-2016 06:57 PM

HP Recommended
You should generally only upgrade embedded jetdirect firmware by updating the printer firmware since it comes as one entire package.

I'll try to remember to check one of the 4250 printerss at work tomorrow since I have the latest printer firmware installed.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
Was this reply helpful? Yes No

‎03-25-2016 07:09 AM

HP Recommended

thank you! That explains the higher embedded jetdirect fw of my printer. I tested your proposal on another lj4250, upgraded the formatter-fw from 08.240.1 to 08.260.1 and simulataneously the jetdirect-fw was upgraded from 33.25 to 33.28 .

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‎04-06-2016 01:29 AM

HP Recommended

Hello!

 

You managed to solve the problem?

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‎04-06-2016 08:23 AM

HP Recommended

I had no "problem" to solve - I was only puzzled by the installed firmware-version of the embeded jetdirect j7949e which was higher (V.33.28.FF) than the latest version offered by hp (V.33.21).

 

"SHThompson" explained, that the firmware for the embedded jetdirect j7949e comes with the package of the regular firmware-update  of the formatter-board, e.g. I updated the formatter-fw from 08.240.1 to 08.260.1 and at the same time the jetdirect-fw was updated from 33.25 to 33.28. => stay with "SHThompsons" proposal!

 

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‎04-06-2016 09:52 AM

HP Recommended
Just a little further information.

On the newer printers the firmware upgrade does the formatter, DC controller and embedded jetdirect. Not every upgrade package updates all items but it is a potential, when it is done this way you don't get issues from one component having updated firmware and another component having down level firmware.

If you were doing a firmware update on a multifunction printer it can also upgrade several other components inside the machine.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
Was this reply helpful? Yes No
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