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hp 4625 printer won't print color

HP Recommended
HP4650
Microsoft Windows 10 (64-bit)

HP4625 printer won't print in color from my desk top computer. It will print color from my iphone. I have gone into the advanced settings from the desk top but each time I reset it to color, it defaults back to monochrome. I have disconnected the printer and restarted it. It had been working properly and it suddenly stopped.

Dave

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HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi


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