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Student
Posts: 1
Member Since: ‎05-16-2018
Message 1 of 2 (62 Views)

install laser-jet pro MFP M177fw

Product Name: hp 2000
Operating System: Microsoft Windows 10 (64-bit)

am trying to istall laserjet pro mfp m177fw to my laptop but it keep stopping with an error code 1601,

my latop is windows 10

64 bit

model hp2000

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HP Support Agent
Posts: 3,832
Member Since: ‎10-14-2016
Message 2 of 2 (33 Views)

Re: install laser-jet pro MFP M177fw

@ndukason

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that you are unable to install your HP Laserjet pro mfp m177fw

 

I'll try my best to help

 

I suggest we perform a Printer Reset

 

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.


The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

 

Then uninstall the Printer from Root Level and download the Full Feature Software

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo. 
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

 

Note: Connect the USB cable only when prompted during the installation

 

Keep me posted how it goes

 

Thank you :)

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation