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‎02-20-2018 10:02 AM

HP Recommended
Product: deskjet 2542 printer

HI All

 

I bought a new laptop and im unable to use my deskjet2542  hp printer because ive missplaced the installation disk for it.

Has anyone got any suggestions? other than purchasing a new printer , just spent £30 on new ink cartriges 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2018 10:33 AM

HP Recommended

@suzanne50

 

Save it to your desktop first.

 

Then run it from there.

 

Yes you will need to renter your Password.

 

REO

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9 REPLIES 9

‎02-20-2018 10:07 AM

HP Recommended

@suzanne50

 

What OS are you runnimg???

 

REO

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‎02-20-2018 10:10 AM

HP Recommended

what does OS mean?

 

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‎02-20-2018 10:15 AM

HP Recommended

@suzanne50

 

Operating System. (32Bit or 64Bit)

 

Windows 10, 8.1, 8, 7, Vista or XP

 

Mac Operating System

 

10.13,10.12,10,11 and so on.

 

REO

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‎02-20-2018 10:18 AM

HP Recommended

Oh Sorry must be having a brain dead moment.

 

its windows 10

 

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‎02-20-2018 10:21 AM

HP Recommended

@suzanne50

 

HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers

 

http://ftp.hp.com/pub/softlib/software12/COL48442/al-117577-4/DJ2540_188.exe

 

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-2540-all-in-one-printer-series/5295960/m...

 

REO

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‎02-20-2018 10:25 AM

HP Recommended

when i click on a link that you have gave me will this then download the software i require to use my printer?

If it does, i will also have to enter a new wifi password to it because i upgraded my wifi.

 

Sorry for asking a daft question.

 

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‎02-20-2018 10:33 AM

HP Recommended

@suzanne50

 

Save it to your desktop first.

 

Then run it from there.

 

Yes you will need to renter your Password.

 

REO

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‎02-20-2018 12:43 PM

HP Recommended

Hi Reo

 

Thank you so much for your help 

. You resolved the problem for me.

 

Very much appriciated 

 

suzanne

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‎02-20-2018 12:48 PM

HP Recommended

Your very welcome @suzanne50

 

REO

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