lost setup cartridges for HP ENVY Photo 7858

[areid1]

My son accidentally threw out the setup cartridges for the printer and I have not been able to bypass/Skip this process on the mobile app or on the printer setup screen. I would love the support of an employee to solve this. 

[Raj1788]

@areid1

Welcome to the HP Support Community

Let's perform a Trade at OOBE rest on the printer to bypass using setup cartridge.

I have sent you a private message, to reset the printer that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!

[Anteyehero9]

I have the same problem. HP rep, can you PM me as well on how to bypass the “setup Cartridge” since I don’t have one anywhere.

[Jeet_singh]

@Anteyehero9,

Thank you for posting your query on HP Community,
 

In order to bypass the setup cartridges and want to use the regular ink cartridges, I believe we can bypass the setup by performing a reset.

I am going to send you a private message with the instructions on how to perform an advanced reset. Now these steps are specific to your printer only. 

Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Regards,

[Dr_Beck]

I'm getting the same issue as those above. Can I get a PM too?

[sandytechy20]

@Dr_Beck

Welcome to HP support community.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[tmbowman2003]

I have the same issue as the others,  May I have an instant message as well

[sandytechy20]

@tmbowman2003

Welcome to HP support community.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Cj12345]

Hello,  I am having the same issue with my hp envy photo 7858.  May I please have the bypass instructions?  Thanks, cj

[asmita6658]

Hi @Cj12345

Welcome to the HP Support Community. 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!