moved programs from Windows 32 bit to W 64 bit. Have LaserJet CM1415fnw. Prints fine. Won't scan.

[Ariadne19]

Have download drivers for HP LaserJet CM1415fnw several times.  Originally installed on Windows 7 32 bit system.  Purchased new computer, Windows 10, 64 bit system.  Printer works fine but will not scan.  Downloads also show error.  Programs were moved using a Microsoft Program purchased with computer.  I suspect downloads don't work due to a 32 bit system being moved to a 64 bit system.  I can uninstall the HP printer but how do I get the software to reinstall.  Can't find my software that I thought came with the Printer.  Any ideas why scanner does not work yet printer does.?

[sandytechy20]

@Ariadne19

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.