officejet 6600 ink system failure

[pdtw]

got  this message  "ink system failure" - went to help  Dr- referred to support - went to chat - downloaded  & installed system software update - did not resole problem- product no longer under warranty - should I repace printerhead or printer

[sandytechy20]

@pdtw

Welcome to HP support community.

Clean the ink cartridges, and then check the error message.

1. Gather the following materials:

   • A clean, lint-free cloth

   • A clean, dry cotton swab

   • Distilled or bottled water

        CAUTION: 

     Do not use tap water because it might contain contaminants that can damage the printhead.

2. Lightly dampen a clean, lint-free cloth with bottled or distilled water.

3. Gently wipe the copper-colored contact on one of the ink cartridges.

   Figure : Wiping the copper-colored contact

   

4. Wipe the contact with a dry, lint-free cloth before proceeding to the next step.

5. Repeat these steps for the three remaining ink cartridges.

6. Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.

   Figure : Reinserting the ink cartridge

   

7. Make sure each colored dot on the ink cartridge label matches the colored dot on the print carriage.

   Figure : Matching the colored dot on the print carriage

   

8. Close the ink cartridge access door.

9. Check the printer control panel to see if the error message persists.

   • If the message is to Replace the, , , or Ink Cartridge, remove the specified ink cartridge(s) and clean the copper-colored contact again, and then reinsert the ink cartridge(s).

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

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Cheers.