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officejet 6975 won't accept generic ink cartridges

Microsoft Windows 10 (64-bit)

change from HP cartridges to generic

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HP Recommended

officejet 6975 won't accept generic ink cartridges

Hello, you can update your printer firmware with the tool here: 

Download

 

After this, please tell us what is the error message when you try to use a non-HP cartridge. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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officejet 6975 won't accept generic ink cartridges

I am using hp new ink and I’m getting message that I need to use set up ink

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officejet 6975 won't accept generic ink cartridges

printer won't accept download, have try this before with no luck,    Thank you for your imput

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officejet 6975 won't accept generic ink cartridges

printer says       -      cartridge problem     -       that's all

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HP Recommended

officejet 6975 won't accept generic ink cartridges

Hello, so I recommend to you to consult this document:

https://support.hp.com/us-en/document/c03107170/

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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