printer extreamly slow in printing

[aseminolelady]

my hp photosmart printer has started printing really slow after latest update. tried fixes  but nothing works

[Betty0610]

@aseminolelady

Welcome to the HP Support Community.

Let's run the HP Print and Scan Doctor:

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

If the issue persists, let's do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

[aseminolelady]

Hi

In my devices and printers folder it shows my hp Photosmart c410 series and also shows HP35EDFI (HP Photosmart Prem c410 series). I have to put the HP 35EDFI as default and when I  print, it prints the normal speed.

I  do not understand why it has it listed twice??

Thanks

[Betty0610 · Accepted solution]

Sometimes on multiple installation of the software, the Printer can be listed twice. You can delete the other copy of the Printer.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[aseminolelady]

So far---so good

Thanks

[aseminolelady]

I love my HP Photosmart c410 so much, that when my original quit working, I went to E-bay and bought 2 more!!!!!!These are the best and so far, the cheapest on ink!!!!

PLEASE!!!! get support back up and running on  these!!! and some updated drivers!!

Have a blessed day

[Betty0610]

Sure. I will put this across to the concerned team and you're most welcome. Do get back to us in the future for further assistance.

Have a nice day!:)