printer not printing from internet

[li-li3282]

Hi, my printer has stopped printing any documents from the internet, no online pages or emails etc. I can only print word/excel documents. I have tried the following advice, that had resolved the same issue for someone else but it did not work for me:
To use an alternate print driver for HP printers in Windows 7:
1. Click on the Start menu.
2. Click on Devices and Printers.
3. Right-click on your printer.
4. Select Printer Properties.
5. Click on the Advanced tab.
6. Click on New Driver.
7. Click Next.
8. Select HP from the first list.
9. Select Deskjet 450 from the second list.
10. Click Next.
11. Click Finish.
12. Click Apply.
13. Click OK to close the window.

Anyone have any other ideas? Thanks

[sandytechy20]

@li-li3282

Welcome to HP support community.

Did you try to print from a different browser?

Meanwhile:

Download and Run Print and scan doctor

Refer this HP document to the steps to use PSDR:- Click here

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.