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Student
Posts: 1
Member Since: ‎01-13-2018
Message 1 of 2 (57 Views)

printer prints colors but not black. all new cartridges

Product Name: HP Photosmart Pro B8800 Printer series
Operating System: Microsoft Windows 7 (32-bit)

printer will print colors but not black

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PhD Student
Posts: 968
Member Since: ‎08-30-2017
Message 2 of 2 (32 Views)

Re: printer prints colors but not black. all new cartridges

Maybe try and do a nozzle clean on the black ink.If this doesn't make any change then there might be a fault with the printhead.If machine is still under warranty i would suggest that you take it for repairs or replacement.Hope this will help.

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