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leonine22 Honor Student
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printer will not print earlier 2013 version word docs in Word 2016.

HP Officejet 4650
Microsoft Windows 10 (64-bit)

Have replaced Office home & Student 2013 with 2016 version.  Printer will not print word 2013 docs.  Have `saved as`renamed docs and this will allow one -off print when it reverts back to non printing 2013 docs.  What is wrong?

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HP Support Agent
HP Support Agent
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HP Recommended

printer will not print earlier 2013 version word docs in Word 2016.

@leonine22, Welcome to HP Support Community!

 

Follow the steps below-

 

Open User Account Control Settings by clicking the Start button and then clicking Control Panel. In the search box, type UAC, and then click Change User Account Control settings.  

 
To turn off UAC, move the slider to the Never notify position, and then click OK.   

if you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off. 

 

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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