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myers-bub_ann
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printhead error HPOfficejet 8625. Printhead appears to be missing,not detected,or incorrectly instal

I have been receiving an error message 'missing or failed printhead'. I have followed all instructions online, removed,cleaned, reinstalled, turned off then back on. tools to realign and or clean. nothing helps, what next?

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printhead error HPOfficejet 8625. Printhead appears to be missing,not detected,or incorrectly instal

Hi @myers-bub_ann

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. This looks like a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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