• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-24-2020 07:12 AM - edited ‎01-24-2020 07:34 AM

HP Recommended
Product: z32000ps
Operating System: Microsoft Windows 10 (64-bit)

The HP utility hangs during install,  If you click cancel it just hangs.  If you leave it it hangs. Everytime you reboot it tries  to install again.  
Cleaned it from registry and treid to reinstall but same issue. 
After a long while the "windows installer" dialog will apear saying

"Install server not responding".

 

What is the install server?  Did HP shut down the server so now we can't install.  Why does this install need to connect to a server?


Need help; this is a real pain and window 7 is no longer supported by microsort.  


Has been broken for over a year.  Please fix.

Henry

1 REPLY 1

‎02-06-2020 07:28 AM - edited ‎02-06-2020 07:29 AM

HP Recommended

why have us post questions if they are never answered?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.