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Honor Student
Posts: 3
Member Since: ‎01-13-2018
Message 1 of 4 (161 Views)

resetting the EWS password

Product Name: HP Deskjet 2652
Operating System: Microsoft Windows 10 (64-bit)

Forgot the password. I set a password and when I tried to login with the same password the EWS page says the password is incorrect. 

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Provost
Posts: 21,267
Member Since: ‎01-03-2011
Message 2 of 4 (152 Views)

Re: resetting the EWS password

Hi,

Please ensure you type the correct username which is admin (all lowercase) and check if that may help.

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Honor Student
Posts: 3
Member Since: ‎01-13-2018
Message 3 of 4 (151 Views)

Re: resetting the EWS password

I def. am putting the right information. How do I reset the password or EWS page to just have the password removed completely?

Provost
Posts: 21,267
Member Since: ‎01-03-2011
Message 4 of 4 (113 Views)

Re: resetting the EWS password

You cannot reset thew password if it ails to logon.

 

Please contact HP Support by selecting your country and filling below form to get the printer services or replaced:

https://support.hp.com/us-en/contact-hp/product/HP-DeskJet-2600-All-in-One-Printer-series/12319824/m...

 

Shlomi

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