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Student
Posts: 1
Member Since: ‎03-19-2017
Message 1 of 2 (70 Views)

restoring printer to factory settings

[ Edited ]
Product Name: HP OfficeJet 4650
Operating System: Mac OS X 10.10 Yosemite

Hi needing to know how to factory reset my HP Office Jet 4650

printer to give to a friend.. thank you

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HP Support Agent
Posts: 3,757
Member Since: ‎08-10-2016
Message 2 of 2 (39 Views)

Re: restoring printer to factory settings

Hi @Kchaf4,

 

Allow me to welcome you to the HP community.  A very good day to you. Smiley Happy I understand that you require assistance to perform a reset on the printer. It will be a delight to assist you. Smiley Happy

 

Superb description of the issue before posting. Kudos to you on that score. Smiley Happy  .  You are a valued HP customer and it is a privilege to share this platform with you. Smiley Happy

 

I will send the steps to perform a semi full reset on the printer that resets it to factory default settings. Please do not reply to the private message as the message box is not monitored. Please always reply to the public post.

 

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Smiley Happy  Please reach out for any issues and I'll be there to assist you. Smiley Happy

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Smiley Happy

Take care now and have a splendid week ahead. Smiley Happy

DavidSMP
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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