03-19-2017 03:39 PM - edited 03-19-2017 03:39 PM
Hi needing to know how to factory reset my HP Office Jet 4650
printer to give to a friend.. thank you
03-20-2017 12:26 PM
Allow me to welcome you to the HP community. A very good day to you. I understand that you require assistance to perform a reset on the printer. It will be a delight to assist you.
Superb description of the issue before posting. Kudos to you on that score. . You are a valued HP customer and it is a privilege to share this platform with you.
I will send the steps to perform a semi full reset on the printer that resets it to factory default settings. Please do not reply to the private message as the message box is not monitored. Please always reply to the public post.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead.
I am an HP Employee