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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 09:42 AM

HP Recommended
Product: Hp 4630 Product # B4L03A
Operating System: Microsoft Windows 10 (32-bit)

Error code 0XC4EB827F HWLMICCI2 C

2 REPLIES 2

‎03-22-2017 10:12 AM

HP Recommended

Hi,

 

As the carriage is not moving can you please try the steps mentioned in the link below and check if this helps

 

http://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/c...

Although I am an HP employee, I am speaking for myself and not for HP.

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‎03-25-2017 08:59 AM

HP Recommended

the error code resolved itself prior to reading your suggestion, I had changed the usb cable connection which I guess resolved the error.  The all-in-one operates normally most of the time now but also has periods where it will not scan.

It acts like it can not find the document to scan. I am guessing this is a cable quality issue? What is the best quality usb cable?

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