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‎05-19-2019 06:06 AM

HP Recommended
Product: HP OFFICEJET PRO 6830

Set up cartridges missing can’t set up 

1 REPLY 1

‎05-20-2019 04:24 PM - edited ‎05-20-2019 04:25 PM

HP Recommended

@DH999,

 

Thank you for posting your query on HP Community,

 

In order to bypass the setup cartridges and want to use the regular ink cartridges, I believe we can bypass the setup by performing a reset.

 

I am going to send you a private message with the instructions on how to perform an advanced reset. Now these steps are specific to your printer only. 

 

Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

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