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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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@nighteyez wrote:

I get this error message-  "The application failed due to missing software library. You may need to reinstall the application again.  HPSU -0004

What is it and how do I fix it?

 


 

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This error means that your HP Update program is hosed.

 

FIrst download the HP Update (sp34261.exe) program from the HP site (Google it fo find location).

 

Then go to Add/rremove programs and remove HP Update program.  You may get errors since we know that the program is hosed.

 

Then run the HP Update (sp34261.exe). 

 

You should be fixed now.

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how do i fix it

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Thanks Doug, the solution you posted worked great! Thanks again! 

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Como instalo biblioteca software?

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what and how do I fix HPSU-0004

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and how my I correct my PC to get an HP update?

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Ho folks,

 

I'd like to help you with the HPSU-0004 error you are seeing. Have you tried the instructions in trattner 's post? If not, please follow the solutions as provided and let me know if it resolves the issue for you.

 

Thanks for joining the HP Forums. I look forward to hearing back from you and am eager to see this issue resolved.

Sunshyn2005
I work on behalf of HP


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What is HPSU-0004 and how can I get the HP Update running?

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My HP 3 in 1     6500  states i  must reinstall   hpsu-0004

 

The problem i have is I can not receive faxes.

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