2734e quality

[grizwaldo]

The 2734e is cheap for a reason. It is a piece of junk. HP touts it as easy to connect to wi fi. It is not. I spent 6 unsuccessful hours trying to do so.  I gave up and called in the Geek Squad who were unsuccessful as well. 

The printer cartridges are almost impossible to load and the printer has no redeeming qualities at all. 

I am returning the 2734e to HP and will find another solution.

[Kuroi_Kenshi]

Hi @grizwaldo,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

I apologize for the difficulties you've experienced with the HP DeskJet 2734e. Issues with connectivity and cartridge loading can be frustrating and are not the experience HP aims to provide customers. Here's some information and support options that might help:

Wi-Fi Connectivity:

• Use HP Smart App: The HP Smart app can simplify connecting printers to Wi-Fi. Ensure your smartphone or tablet is near the printer during setup.
• Ensure that your router is set to a frequency compatible with the printer (usually 2.4 GHz).
• Update Firmware: Firmware updates can resolve connectivity issues. Kindly refer to this link to update your printer firmware.

Cartridge Loading:

• Alignment: Make sure the cartridges are aligned correctly when inserting them.
• Cartridge Door: Ensure the cartridge door is completely closed after installation.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,